Refund

Question

Hi,

Sorry, I misunderstood what this was. I thought it was a wordpress theme. Only after a while trying to get it installed in wordpress and failing did I figure it out...
Would it be possible to get a refund?

Thanks,
Jaco

SemiColonWeb · Accepted Answer

Hello,

Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been already Downloaded since this is a Digital Product, and additionally the Title of the Item already suggests this is an HTML5 Template. We Appreciate your Co-Operation & Valuable Patience.

You can consider contacting Envato Support directly: https://help.market.envato.com/hc/en-us/requests/new .

Meanwhile, let us know if we can help you with anything else. Thanks.