Fflyingfinn64Sep 29, 2016
Hello i added recaptcha to your contact form, added the secret key to your sendmail.php where it says is required, but the capthca is not validating and cannot receive mails.
why is this happening?
my site is
Recaptcha Validation
4 replies · opened Sep 29, 2016
Fflyingfinn64Sep 30, 2016
Well can you help me? i need to fix this issue or remove captcha cause im losing mails
SSemicolon WebSTAFFOct 1, 2016
Hello,
We Really apologize about the Inconveniences caused! There might be the following possible reasons for this issue:
Make sure that your Site Key and Secret Key combination matches.
Make sure that your Domain is allowed for your reCaptcha Keys.
If the above do not work, then to Troubleshoot and find the Issue, please find the following code in the include/sendemail.php File:
$g_response = json_decode( $response );and add the following line of code , just after the above code:
var_dump( $g_response );and then, add the .customjs Class to the .contact-widget Element in your contact.html File. This will show the exact response Google reCaptcha's Website is sending you on Form Submission which will then help us identify the related issue.
Hope this Helps! Thanks for your Patience.
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
MMayQNov 26, 2016
Hi,
I am facing with the exact same issue with my webpage. I have done (3) and realize that it is receiving NULL as response.
Regarding (1) I have ensured that the combination matches while for (2) may I know if as long as the captcha is able to appear on the web I can assume that my domain is allowed?
My webpage is http://animbuscleaning.com
Thank you.
SSemicolon WebSTAFFNov 27, 2016
Hello,
According to the Issue you have mentioned it appears that the file_get_contents PHP Function is blocked on your Servers which is why you are getting a NULL Response. Please consider contacting your Web Hosting Provider regarding this Issue. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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