Canvas Support

reCaptcha help needed

1 reply · opened Dec 29, 2017

DdaniottDec 29, 2017

Recently I've been getting a lot of spam through my contact form which makes me think I don't have the latest version. I'm having a little trouble determining if I have the latest Google recaptcha code in my Canvas installation. Is there a way that you could check for me?

I'm not completely certain, but I believe I am running version 4.1 of Canvas. My website is insideview360.com

If it turns out that I am not running the current version of recaptcha, could you provide steps for me the update just the recaptcha files/code on my installation?

There are many HTML modifications to the canvas code on my site and so I don't have the time or expertise to do a full upgrade to ver 4.5 (although I have purchased a license for it). My hope is that for the time being, I can update just the recaptcha.

Thanks,
Dan Iott

SSemicolon WebSTAFFDec 30, 2017

Hello,

We have checked out your Website and you are using Canvas v3.0 or v3.0.1 which is really really old (more than 2 years) and outdated. There have been a lot of changes to the Files and the Code Structure after this Version with a lot of Performance & Security updates and New Features. It is highly recommended to update your Website to the Latest Version of Canvas. As you mentioned that you have a lot of customizations and using a really old version of Canvas, it is really not recommended to update just one feature since it could break a lot of other features in the process. A Full update is necessary to ensure everything is working correctly. Additionally, we currently do not provide support for such an Old Version of Canvas.

Moreover, we would highly recommend you to not modify Core Files and use the Customization Guide explained in the Documentation > Start > Customization Section to add your own Customized CSS.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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