Recaptcha does not work

6 replies · opened Feb 3, 2018

Bborjapintor88Feb 3, 2018

Hi there,

I have the website http://reclamatuvuelo.com/reclamacion.html with a form and a recaptcha but it does not work. I use sendmail-autoresponse.php file...

I need help because i have to put recaptcha for spam and i need forms to work.. please.

Bborjapintor88Feb 3, 2018

Hi there,

I just creat /dev folder in my website with the new version of canvas. It´s seems now it´s correct. IN http://www.reclamatuvuelo.com/dev/reclamacion.html i can send the emails. I have a few questions.

  • When you send the email you can see the green box with success message. In this message you can read "Success message: " How can i delete this, i only want to see the message.
  • Another questions is, i download the last version and replace all the file but i use the same html files (i don´t want to repeat all the website). In all the website everthing seems to work fine but the index.html don´t work the slider with the video and pictures. What do i have to change?

Sorry my english.

Bborjapintor88Feb 3, 2018

Hi there,

I can find what is happening. I don´t receive email from sendemail-auroreponder.php i will add the final file.

Also i have been received a lot of SPAM (this is why i want to set recaptcha) i have been told from my hosting that the auroresponder file it may been infected with malicius code.

How can i add invisible form in the website?

I use forms from:

http://reclamatuvuelo.com/contacto.html

http://reclamatuvuelo.com/reclamacion-vuelos-retrasados.html

http://reclamatuvuelo.com/reclamacion-vuelo-cancelado.html

http://reclamatuvuelo.com/reclamacion-overbooking.html

http://reclamatuvuelo.com/reclamacion-perdida-equipaje.html

http://reclamatuvuelo.com/reclamacion-viajes-combinados.html

http://reclamatuvuelo.com/reclamacion-viajes-combinados.html

http://reclamatuvuelo.com/reclamacion.html

And i use the sendamil-autoresponder.php

Thanks in advance

Bborjapintor88Feb 5, 2018

Hi there,

As you can see the sendemail-autoresponder.php does not work well. I now receive the emails but there is a white windows with success message instead of the success.html page...

Can i change the subjet of the email too? (No the autoresponder). The email that i recevied.

Thanks

SSemicolon WebSTAFFFeb 7, 2018

Hello,

We have checked out your Website and the issue is that you are using a partially upgraded version of Canvas which is why the Forms do not work well. Your website has not been upgraded properly from Canvas v3 to v4 and then to v5. Please make sure that all the Files are at their Latest Version by following the Documentation > Changelog and Documentation > Upgrade v3 to v4 Sections.

This will definitely fix your issues. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Bborjapintor88Feb 8, 2018

Hi there,

When i click in Documentaation -> Changelog i don´t see nothing. White page. To upgrade i just need to upgrade the files or do i have to modify the HTML files too?

Thanks

SSemicolon WebSTAFFFeb 13, 2018

Hello,

Please check the Local Documentation that comes with the Package. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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