ReCaptcha Breaking Form

3 replies · opened Feb 20, 2020

MmerelilyFeb 20, 2020

Hi, there! I installed Google v2 reCaptcha on two of my forms today and it is breaking the form. Meaning, the form can no longer be submitted, although the reCapatcha seems to be working fine. Can you help me troubleshoot this? Thanks!!

https://firststatemortgageloans.com/apply.html
https://firststatemortgageloans.com/index.html

Also, I have a follow up question.. How can I call out a specific form field (in this case "Full Name") in the subject line of the email I receive notifying me of the submission?

Thank you soooo much!! Love this awesome theme :)

SSemicolon WebSTAFFFeb 21, 2020

Hello,

Thank You so much for the Kind Words! :)

We have checked out your Contact Form and the include/form.php File is returning a 500 Internal Server Error. As you have mentioned that this is occurring after the addition on reCaptcha, this is possibly because of the PHP cURL Functionality which might not be enabled on your Web Servers. You will need to contact your Web Hosting Provider to enable this for you.

Regarding, the Subject of the Form, this is currently not included by default and will require custom codes. We will surely work on this and provide this as an Update.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

MmerelilyFeb 21, 2020

Thank you so much!

I contacted my host (GoDaddy) and they said that the PHP cURL Functionality is enabled.

Any other ideas about what could be causing this? Or any workarounds you know of?

We are getting so many spammy submissions!

Thanks again,
Meredith

SSemicolon WebSTAFFFeb 24, 2020

Hello,

This definitely is a Server related Error. Please consider adding the following code at the very top of your include/form.php File:

error_reporting(E_ALL);

which should display all the possible errors. Please notify us about the Error Message you see, so that we can provide you with more assistance on this.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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