Canvas Support

Quick Contact Spins Now

4 replies · opened Jan 9, 2018

AawebwizardJan 9, 2018

I got the inline re-capcha version working perfect on my contact page, but for some reason I would not work on the quick contact. So, I deleted my edits to .php and the index file, and NOW it spins and spins and will not give the "email sent" message. I broke it! It WAS working perfect until I tried to add the captcha. ARG! Im stumped - HELP!

Here is my link:

http://twinpinesmillelacs.com/2017/index.html

HELP, I LOVE your tempalte and bought 4 times, plz help!
-Melanie
awebwizard@gmail.com
PS: The form actually works, we get the email, but the person submit the form does NOT get a sent message

SSemicolon WebSTAFFJan 22, 2018

Hello,

We have checked out your Website and the issue is that the jQuery is being loaded multiple times on the page causing issues. Fixing this error should automatically fix the issue.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

AawebwizardJan 22, 2018

How do I stop it from being loaded multiple times? You say "Fixing this error should automatically fix the issue" but you did NOT provide me a direction to fix it. HELP! Thank you in advance.

AawebwizardJan 22, 2018

Hi, ok I used the code from the form on the contact page and everything seems to work fine except i need to make the pop-up contact section much wider, WHERE can I find the code (and what line) to make that wider so that the re-capcha/robot is not cut off and the form boxes will wider.

http://twinpinesmillelacs.com/2017/

SSemicolon WebSTAFFJan 24, 2018

Hello,

  1. The Multiple jQuery are loaded on the Page because of the Custom Scripts you are using. Please make sure that you always use Custom Scripts at the bottom of the Page and avoid loading a JS Script multiple times to avoid any issues.

  2. This is Definitely Possible. Simply use the following CSS Code:

#side-panel { width: 400px; }

body.side-panel-left #side-panel { left: -400px; }

#side-panel .side-panel-wrap { width: 430px; }

#side-panel .widget { width: 100%; }

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Have the same question, or something new?

Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.

Reply on the dashboard