Purchased by mistake

1 reply · opened Jun 23, 2022

TTerrepinJun 23, 2022

This template was purchased by mistake, thinking it was for WordPress. Are there any options for a refund or exchange?

SSemicolon WebSTAFFJun 24, 2022

Hello,

Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been Downloaded. We Really Appreciate your Co-Operation & Valuable Patience.

You can consider contacting Envato directly: https://help.market.envato.com/hc/en-us/requests/new .

Meanwhile, do let us know if we can help you with anything else.

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