Product Key Not Working

4 replies · opened Nov 5, 2016

AartmanstanNov 5, 2016

I purchased the Canvas theme from themeforest and I installed standalone RevSlider on my server successfully however when I go to activate the RevSlider with my product key provided by themeforest it returns an error and says product key is invalid. Can anyone help me with this issue?

SSemicolon WebSTAFFNov 6, 2016

Hello,

Revolution Slider bundled with the Templates/Themes do not have a Standalone License. Simply use the Manual Installation process to upload the Visual Editor Add-on File. This will definitely work fine.

Let us know if we can help you with anything else or if you find any further issues.

TtamaskeryNov 7, 2016

I have tried to add it manually, but it said. I have purchased it a few days ago I have the latest edition.

Error: Incorrect addon version! Please download required version 5.2.6

SSemicolon WebSTAFFNov 7, 2016

Hello,

Here is the Proper File for the Visual Editor Extension: https://www.dropbox.com/s/jn50w5s0smxh5nw/visual-editor-extension.zip?dl=1 . This will surely work fine. We Really Apologize about the Inconvenience. We are working on releasing an Update to fix this shortly. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

TtamaskeryNov 7, 2016

cool, it works now. Thanks a lot guys for the quick answer!

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