Canvas Support

Problems with Forms

1 reply · opened Apr 27, 2018

SSemicolon WebSTAFFMay 3, 2018

Hello,

We have checked out your Website and since the Form is returning a Successful Message, there is definitely an issue with the Hosting Environment. The PHP mail() Function appears to be working but is not sending Emails. It is recommended to use the SMTP Functionality in this case. Complete instructions for SMTP Integration can be found in the Documentation > Widgets > Contact Forms Section.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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