Canvas Support

Problems with forms

2 replies · opened May 5, 2016

VvlimitMay 5, 2016

Hi,
I am having problems with forms not working (never get send and receive the following message: { "alert": "error", "message": "Please Fill up all the Fields and Try Again." }).
Apart from this, the error message shows as I have written above, without any format at all.
You can test it in http://tests.limitevirtual.com/landing-5.html
Please, give me your feedback as soon as possible because I need to publish a landing page urgently.
Best regards.

SSemicolon WebSTAFFMay 6, 2016

Hello,

We have just checked out your Website and the issue is that the Landing Page Forms are currently not enabled to send emails using AJAX and since you are applying the Contact Form's include/sendemail.php Action to the Form, it is not working. You will need to Follow the Contact Form's Code Structure in order to make this work. Please follow the steps below:

  1. Replace your Existing Form Code with the following code:

	

	
		
			Signup for FREE
			Get 30 Days Unlimited Access
		
		
		
			
		
		
			
		
		
			
		
		
			
		
		
			
		
		
			START FREE TRIAL
  1. Now Download and add this File: https://www.dropbox.com/s/hnpc8ol19uej5ql/landing-5.php?dl=1 to your HTML/include Folder.

You can simply open the include/landing-5.php File and add your Email Address in the Appropriate Places.

This will definitely work fine. Let us know if we can help you with anything else or if you find any further issues.

VvlimitMay 6, 2016

Problem solved!

Thank you very much for your help!

Best regards.

Have the same question, or something new?

Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.

Reply on the dashboard