Canvas Support

Problems on my website

1 reply · opened Feb 9, 2020

EetiamFeb 9, 2020

Hi. Thank you very much for the template. I would like to know if you would be so kind to help me with the following:

  1. A very large margin-bottom appears on the home page (INICIO) and pushes the footer down. I would like to eliminate that blank space and keep the footer down at the bottom of the window. When I open the browser console (firefox-chrome-IE) this space automatically disappears. I have noticed that if I remove the logo of the footer there is no problem and the footer is shown at the bottom of the window.

  2. On the "INVESTIGACIÓN" page I don't have enough content and the footer is shown above instead of being kept at the bottom of the window. I have noticed that if I remove the logo of the footer there is no problem and the footer is shown at the bottom of the window.

  3. In the pages where toggles appear (RESEARCH and PUBLICATIONS) the toggle makes an effect deployed for a brief moment (1sec) when loading or reloading them and then becomes folded. How can i fix this?

  4. The menu leaves its space when I resize the window and make it smaller than 1200px. If I scroll in that same window size, the menu that is out of place returns to its site. It seems that the small logo leaves room for the menu.

  5. When loading and reloading the Contact page the footer makes a move up and down.

I attached some images and videos about it.

http://iluminacioneme.hl90.dinaserver.com/jordi/index.html

Thank you very much in advance.

Regards.

📎 Soporte.zip917 KB
SSemicolon WebSTAFFFeb 9, 2020

Hello,

  1. We have just checked this Page for you and the Footer appears to be working fine without any extra margins. Screenshot attached.

  2. It appears that this is occurring due to the Toggles, as once the Toggles are initialized they become smaller causing the Footer to not get stuck to the bottom as the page size is larger when the Page is still loading. This is a unique case and we will have to find a solution for this in the Future Versions of Canvas.

  3. This is the Default Behavior of the Toggles Initializing. Currently, there is no extra codes available out of the box to make it appear ready since first visibility. We will try adding optimizations for this in the Future Updates.

  4. This occurs when there are too many items in the Menu than the available size. You can consider decreasing the Size of the Text in the Menu on these devices:

.device-lg #primary-menu ul li > a {
    padding-left: 12px;
    padding-right: 12px;
    font-size: 12px;
    letter-spacing: 0px;
}
  1. This is the normal behavior of the Elements. The Footer adjusts itself, after the maps are loaded.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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