5 replies · opened May 16, 2016
Hey, I have some problem in my theme, Im unable to scroll down on my pages, would you help me to solve this please?
this forum looks like a public portal, I cant give my URL here, its in development stage, I need an email/skype/chat/any private ticketing system to reach you.
looking for your response!
Hello,
You can simply Reply to this Topic with your Live URL and Check the SET AS PRIVATE REPLY Option to set your Reply as Private which can only be viewed by Our Team.
Additionally, please delete the ssc_init() Function Block in the js/plugins.js File and see if this fixes the issue. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hi,
here is my domain,
Ive remoevd the ssc_init() funciton from plugins.js but nothing worked with it, Im revering that and giving you the URL here, have a look and let me know whats happening, and it was fine in the beginning and started a few days ago.
Hello,
We have tried testing out your Website and the Scrolling seems to be working fine for us. Can you please let us know the Browsers and OS you are facing this issue on so that we can look into this issue more closely and fix this up for you. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hi,
it is same in all browsers in my machine, also tried on my mobile,tab and other laptop. same there too
Im using Windows 10 on this and Android 5.x in mobile and tab, Windows 8.1 in other laptop
I see this in console "pageTransition: Animsition not Defined."
is that anything to check? the page looks working fine now, with now changes, are there any files that are loading from your servers dynamically? affecting it based on your changes?
Hello,
There are no Files Loading from the Server Dynamically. Every Asset for your Website is being Loaded Locally from within from your Server. Additionally, we are still not facing any issues with the Scroll Functionality of your Website.
We have also noticed that you have commented out the Bootstrap CSS and also some JS Plugins in the js/plugins.js File which is not recommended and this might cause conflicts.
Let us know if we can help you with anything else or if you find any further issues.
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