4 replies · opened Mar 30, 2022
Thanks in advance for your availability. I have a kind of weird problem with the form. The local site sends the message correctly. Instead, the remote site sends the email but, only the message is missing. I don't understand what the problem is.
My second problem is that I would like to open the fifth tabs instead of the first when the page is loaded, but I don't know how to do it.
Hello,
For the Form, it appears to be an issue with the Server Configuration. Sometimes, Servers block outgoing emails, so we would recommend using SMTP instead: https://docs.semicolonweb.com/docs/forms/form-setup/#docs-snippet-php. Additionally, please consider checking the SPAM/Junk Folder as the Email might have landed there.
You can simply add the data-active="5" Attribute to the .tabs Element to activate Fifth Tab on Load. More Documentations can be found here: https://docs.semicolonweb.com/docs/shortcodes/tabs/ .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Thanks for the reply. maybe I explained myself badly. The email is sent and arrives at its destination, but the only thing not present is the text entered in the textarea. The form I used is that of the landing-5.html page, which was originally used for login.
<form action="include/form.php" method="post" class="landing-wide-form dark mb-0">
<div class="row">
<div class="col-12 form-group mb-4">
<div id="info" class="heading-block mb-0 border-bottom-0">
<h2 class="colorw"> <?php echo $lang['info'] ?></h2>
<span><?php echo $lang['richiedi'] ?></span>
</div>
</div>
<div class="col-12 form-group">
<input type="text" name="template-landing5-name" class="form-control required form-control-lg not-dark" value="" placeholder="<?php echo $lang['nome'] ?>">
</div>
<div class="col-12 form-group">
<input type="email" name="template-landing5-email" class="form-control required form-control-lg not-dark" value="" placeholder="Email">
</div>
<div class="col-12 form-group">
<input type="tel" name="Tel" class="form-control required form-control-lg not-dark" value="" placeholder="<?php echo $lang['tel'] ?>*">
</div>
<div class="col-12 form-group">
<span><?php echo $lang['messaggio'] ?></span>
<textarea class="form-control required form-control-lg not-dark" name="Message" id="exampleFormControlTextarea1" rows="3"></textarea>
</div>
<div class="col-12 form-group d-none">
<input type="text" id="template-landing5-botcheck" name="template-landing5-botcheck" value="" class="form-control" />
</div>
<div class="col-12 form-group mb-0">
<button class="btn btn-lg btn-danger w-100 m-0" value="submit" type="submit"><?php echo $lang['invia'] ?></button>
</div>
</div>
<input type="hidden" name="prefix" value="template-landing5-">
</form>only the message is missing
Hello,
Ohh Apologies for the misunderstanding.
This is because the name Attribute was not set properly for the TextArea. Consider replacing the Old Codes with the following:
[ch_pre][/ch_pre]
This will definitely fix your issue. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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