Problem with portfolio page on phones

Question

Hello,

I used Canvas for a website I made in 2016.

Now I cannot click on the images on the portfolio page to reveal the thumbnails.

This problem only happens on phones (both IOS & Android) - on a desktop/laptop computer everything works OK.

Can you tell me what I need to do to make this work again?

Thank you.

Steve VanHove

SemiColonWeb · Accepted Answer

Hello,

We have checked out your Codes and you are using a Very Old unsupported version of Canvas which has outdated codes which new browsers do not currently support which is why this is not working. We recommend updating to the most recent version of Canvas to avoid any compatibility issues. You can check the Latest Version: https://canvastemplate.com/portfolio-ajax.html which appears to be working fine for us on iOS/Android Devices.

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

vanhove · Answer

Additional image

vanhove · Answer

What would I need to do to update the version of Canvas I am using? Are there specific instructions somewhere? Thank you for your response.

Semicolon Web · Answer

Hello,

Since you are using Canvas v4.0 which is more than 7-8 years old, you will need to update to the Latest Version (v7.3) from scratch as there are many changes and most of the components are rewritten from scratch for more flexibility.

Thanks for Understanding.

Let us know if we can help you with anything else or if you find any further issues.