3 replies · opened Jul 12, 2016
Hi I experienced some problems with the loading of images completely, when I am on mobile devices.
The example on your page has the same issue too.
http://canvashtml-cdn.semicolonweb.com/one-page/op-section-2.php
Please advise. Thanks!
Regards
yc
Hello,
We have just tried checking this on an iPhone 6s and it appears to be working perfectly fine for us. Can you please let us know which Mobile Device are you experiencing this issue on so that we can investigate more on this issue. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hi
Sorry for the late reply.
I am on Android using Oppo Find 7. The problem can also be duplicated on the PC.
I narrowed the width as you can see in the picture. Sometimes, the image will load fully on the 2nd slide, but it remains stuck most of the time. Especially when I am using just 1 slider image with multiple captions.
Thank you for your help.
Hello,
In order to use the Slider in this Layout, you will need to have at least 2 Images in this Section. Since you are using a Single Image, it is recommended that you simply use the code from the one-page/op-section.html Template which will handle the Responsiveness in a much better way for the Single Images.
This should definitely work fine. Let us know if we can help you with anything else or if you find any further issues.
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