problem with contact form

3 replies · opened Dec 9, 2016

AANLSDec 9, 2016

Hi,

I tried many things to get the contact for working, but I can't make it happen.

This is my site: http://www.sitesmid.be/

I tried to add the SMTP authentication, but without any result. Am I doing something wrong?

Thanks,
Anton

SSemicolon WebSTAFFDec 9, 2016

Hello,

We have just checked out your Website and are able to Successfully submit the Contact Form and are also getting the following message:

We hebben uw bericht goed ontvangen en nemen spoedig contact met u op.

Can you please confirm if your issue was resolved? Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

AANLSDec 9, 2016

Hello. The problem is that I don't receive the emails. Their not in my mailbox nor in my spam.

SSemicolon WebSTAFFDec 9, 2016

Hello,

This issue suggests that the issue is with your Web Server which is not allowing the Emails to be sent. Please contact your Web Hosting Provider regarding this issue and they should definitely be able to solve this up for you. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Have the same question, or something new?

Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.

Reply on the dashboard