6 replies · opened Jun 2, 2016
Hello,
When I push the button "Submit comment" in the contact form, I saw a little wheel turning, but nothing happen, the wheel turn again and again.....
Can you help me, please.
The website : http://boatngel.free.fr/
Thank you very much !
Hello,
We have just checked out your Website and it seems that you have not uploaded the include/phpmailer Folder along with all its files to your Web Server which is causing this issue. Please upload this Folder and it will automatically solve the issue.
Let us know if we can help you with anything else or if you find any further issues.
I had already uploaded the include/phpmailer Folder along with all its files.....
If you want the code to see in my website, I can give them to you...
(sorry for my poor english !!!!)
Thanks
Marie Claude Guérout
Just to write not resolved !!!!
Hello,
We have checked out your Website once again and we suspect there might some issues with the PHP:
Please make sure you are using PHP 5.5 or above so that it supports the Latest PHP Standards.
Please re-upload the Files in the include/phpmailer Folder.
This might fix your issue. Do let us know if you are still facing issues with this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hello,
I have re-uploaded the Files in the include/phpmailer Folder and it's the same.....
As you can see with the link http://boatngel.free.fr/info.php, I have not the right version of PHP.
What can I do ?
Thank you
Best regards
Hello,
We have just checked out your Website and you seem to be using a Very Old Version of PHP which is not secure and it is highly recommended to Upgrade your PHP to the Latest Version. You can contact your Web Hosting Provider regarding this and they will surely do this for you. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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