Prob with form

Question

Hi, for some reason I do not understand, the form do not send mail

i have the success message, but no mail in my inbox

I tried in my own website and in customer website with same issue

could u please help me??

SemiColonWeb · Accepted Answer

Hello,

It might be possible that the PHP mail() Function is blocked by your Web Hosting Provider in order to to prevent SPAM. So, it is Highly Recommended to use SMTP Functionality: http://docs.semicolonweb.com/docs/forms/form-setup/#docs-snippet-php for Forms as it ensures that the Mails are delivered securely.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

AlbertoPortapuglia · Answer

Hi
I try adding SMTP snippet
as you could see

/* Add your SMTP Codes after this Line */

$mail->IsSMTP();
$mail->Host = "smtp.portapuglia.com";
$mail->SMTPDebug = 0;
$mail->SMTPAuth = true;
$mail->Port = 26;
$mail->Username = "";
$mail->Password = "";

// End of SMTP

this way the form do not show the success modal result

please help me

Semicolon Web · Answer

Hello, This appears to be an issue with SMTP not connecting or a Server configuration error. Please consider adding the .customjs Class to the .form widget Element and then following code at the very top of your include/form.php File: [ch pre type="php"]error reporting(E ALL);[/ch pre] which should…

AlbertoPortapuglia · Answer

Hi all, I just tested what u suggested me form won't work loader keep on bump.... with no end

Semicolon Web · Answer

Hello,

The issue is definitely with the Server Configurations. If you are comfortable, you can share your FTP Details with us in a Private Reply and we can try looking into this for you.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.