Pricing box with toggle switcher causes page to fail loading

2 replies · opened Mar 14, 2019

Eenero_55Mar 14, 2019

When using the pricing box with the toggle switcher, the page sometimes fails to load randomly. All that happens is that the loader animation keeps running on an empty screen.

If I remove the javascript (needed to change the prices etc), the page always loads correctly. Please note that I am testing the site locally on my laptop.

Why is that and how can I fix it?

SSemicolon WebSTAFFMar 16, 2019

Hello,

According to the Issue you have described here, it appears that there is a JS Error on your Page which is causing this. Please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Additionally, you can also check out your Browser's Developer Console where you see all the errors related to this, so that you can fix it yourself.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Eenero_55Mar 17, 2019

Found the error in the developer console, thanks!

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