2 replies · opened Oct 24, 2023
Hello,
I thought this was a Wordpress theme I can just upload to Wordpress. Turns out it is related to HTML5 which I do not know how to use. Can I please ge a refund? Thank you for understanding.
Canvas | The Multi-Purpose HTML5 Template
PayPal Transaction ID:
4PJ94469GG0454847
email: glenn.modelo7@gmail.com
Envato Account ID: glennm007
Hello,
I thought this was a Wordpress theme I can just upload to Wordpress. Turns out it is related to HTML5 which I do not know how to use. Can I please get a refund? Thank you for understanding.
Canvas | The Multi-Purpose HTML5 Template
PayPal Transaction ID:
4PJ94469GG0454847
email: glenn.modelo7@gmail.com
Envato Account ID: glennm007
Hello,
Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been already Downloaded since this is a Digital Product, and additionally the Title of the Item already suggests this is an HTML5 Template. We Appreciate your Co-Operation & Valuable Patience.
You can consider contacting Envato Support directly: https://help.market.envato.com/hc/en-us/requests/new .
Meanwhile, let us know if we can help you with anything else. Thanks.
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