8 replies · opened Jul 18, 2016
I apologize upfront as I'm probably the zillionth posting this issue, but I've checked the forum and stared at code for three days straight and can't seem to fix it.
My form at stroopers.ch/index.html isn't working. It can't find some sort of resource. I have thrown all the resources I have at it, but now I'm ready to kill myself :-) I hope someone would be so kind to take a look and help me out.
Thank you so much!
Hello,
We Really Apologize about the Inconvenience. We have tried checking out the Live URL you have sent us but it gives us an Error. Can you please provide us with a Valid Live URL so that we can check out the exact issue and provide you with a more accurate solution for this.Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Thanks for getting back to me. That's weird!
Try http://stroopers.ch/ , that should work.
Hello,
would you mind taking another look?
Thank you!
I posted this a few days ago, but I don't have a solution yet and I NEED to launch...
My form at stroopers.ch/index.htm isn’t working. It can’t find some sort of resource. I hope someone would be so kind to take a look and help me out.
Thank you so much!
Hello,
[sb_private_reply]Apologies about the Delays![/sb_private_reply]
We have checked out your Website and the issue appears to be with the File: http://stroopers.ch/include/subscribe.php as it throws a 500 Internal Server Error. Please consider re-uploading this File as this might fix the issue. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Did that.
Now I need to 'set a message'.. It still doesn't work though
ok, this is not really helpful. I can't wait for four days to launch. Nevermind, I will figure something out.
Hello,
Really Apologize about the Delays! It would be great if you can please provide us with a New Live URL just with the Form so that we can fix this up for you asap. We would love to get your Website up and running as soon as possible. Thanks for your Patience.
Additionally, can you please confirm if you have added your Mailchimp API Key and List ID in the include/subscribe.php File as this might also have caused the issue.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Have the same question, or something new?
Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.
Reply on the dashboard