PHP Mailler

14 replies · opened Jul 7, 2023

MmuhamadhassanJul 7, 2023

I am adding my mail in the form.php file, but I am trying to send a message from my site and it is not responding

SSemicolon WebSTAFFJul 8, 2023

Hello,

We have checked out your Website and the Form File: include/form.php is returning a 500 Internal Server Error and it is an indication that this is a Server Configuration issue. We recommend using SMTP, so please consider checking the Form Documentation here: https://docs.semicolonweb.com/docs/forms/form-setup/ .

If you are still getting the error, please consider adding the .customjs Class to the .form-widget DIV and then the following code at the very top of your include/form.php File just after the opening php tags:
[ch_pre type="php"]error_reporting(E_ALL);[/ch_pre]

which should display all the possible errors. Please notify us about the Error Message you see, after going through the process above, so that we can provide you with further assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MmuhamadhassanJul 8, 2023

This is the result, Still not working as you can see

MmuhamadhassanJul 8, 2023

Now I know exactly where the problem is, but I don't know the reason or the solution

MmuhamadhassanJul 8, 2023

The problem is here

SSemicolon WebSTAFFJul 10, 2023

Hello,

Thanks for your Patience!

The issue appears to be with the editing of codes in the include/form.php File. Please provide us with your FTP Details in a Private Reply and we can look into this for you and fix this. Alternatively, you can consider attaching the include/form.php File here to this reply and we can try having a look at it and provide you with further assistance. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MmuhamadhassanJul 10, 2023

This is it,
But please hurry up

SSemicolon WebSTAFFJul 10, 2023

Hello,

The issue was due to your Customizations. This should be your Codes:
[ch_pre type="php"]/-------------------------------------------------
Receiver's Email
---------------------------------------------------
/

$toemails = array();

$toemails[] = array(
'email' => 'info@easy-code.org', // Your Email Address
'name' => 'easy-code' // Your Name
);

$toemails[] = array(
'email' => 'web@easy-code.org', // Your Email Address
'name' => 'easy-code web' // Your Name
);[/ch_pre]

This should fix the issue. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

MmuhamadhassanJul 11, 2023

not resolved yet ?!

SSemicolon WebSTAFFJul 11, 2023

Hello,

We have tried processing the Contact Form using your Form Processor and are still getting the following error:
[ch_pre]Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /home/u180311981/domains/easy-code.org/public_html/include/form.php:289 Stack trace: #0 {main} thrown in /home/u180311981/domains/easy-code.org/public_html/include/form.php on line 289[/ch_pre]

Can you please confirm if you have already updated the codes? Also, ensure that there are no PHP Errors in your Codes after you Customize the Codes and add your Email info.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MmuhamadhassanJul 11, 2023

I did not make any changes to the code
please solve the problem

MmuhamadhassanJul 11, 2023

I can't wait for another day
I'm very late in delivering this project
Please Help

MmuhamadhassanJul 11, 2023

Don't make me regret choosing this canvas

SSemicolon WebSTAFFJul 11, 2023

Hello,

We are more than Happy to Help you and have always replied you within our Support Timelines of 1 Business Day. The Solution was provided to you 20 hours ago with the Codes to fix. We had requested you to provide us with your FTP Details if you would like us to fix this issue but haven't received any FTP info as of yet. We can't fix the issues from here on your Website especially when the issues are related to Customizations.

We have attached the updated File with the Fixed Codes. Simple upload this file to your servers and replace the existing file and this issue should be resolved as we have already tested this.

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SSemicolon WebSTAFFJul 11, 2023

Hello,

Also, consider checking out Support Policy: https://support.semicolonweb.com/support-policy/ .

Thanks for your Patience.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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