PDF in Lightbox

Question

Hallo,
I use Lightbox for videos, maps, html-pages an pdf-files.
In case of pdf-file, in chrome all works well. But in firefox will opened a new window whihin my pdf-file.

You find this error under "Highlights" --> "Großer Zschirnstein"

All must open in lightbox! Where is my error ?

MfG O.Vetter

SemiColonWeb · Accepted Answer

Hello,

We have just checked this out and the PDF iFrame appears to be working fine for us on Firefox MacOS. Please check the Video Attached.

Can you please consider checking this on a different device and let us know if you are facing the same issue there? Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

ovetter · Answer

Firefox on Windows 10 does not work.

Semicolon Web · Answer

Hello,

We have just checked this on Windows 10 Firefox and the Lightbox appears to be working fine for us. Please check the Screenshot.

Any chances, some Browser Add-on might be causing this issue?

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

ovetter · Answer

Hallo, Firefox on PC works. But Safari and Chrome with IPad brings bad results. Only the first page of pdf file will be displayed. Thanks.

Semicolon Web · Answer

Hello,

Thanks for reporting. Allow us some time while we check this and get back to you. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Semicolon Web · Answer

Hello,

We have checked this out and the issue appears to be with Safari handling PDF iframe scrolling on iPad. Consider using this URL: https://docs.google.com/gview?url=https://www.szwajcaria-saksonska.de/pdf/zschirnstein.pdf&embedded=true instead. Appears to be working fine for us on iPad.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.