6 replies · opened Aug 29, 2020
Hello !
Small question about my website
A rather strange anomaly occurs, it seems that when I want to change page a first transition takes place (white screen), my site is then seen for a few microseconds then a second page transition takes place (this time a combination of white screen with the three small dots).
Any idea what produces this?
Thank you in advance for your answer
Hello,
This issue typically occurs due to two possible reasons:
When there is HTML Validation error on the Page related to unclosed HTML Tags. Consider validating your Codes here: https://validator.w3.org/ .
The #wrapper DIV is missing or there are content outside. Please make sure that you follow the Default Structure of the Template from the Package Files. Please make sure that you follow the correct HTML Structure of the Canvas Template.
This will definitely fix your issues. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
(I add that the problem seems to occur only on chrome)
Hello,
Please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hi,
Unfortunately, I did not see a critical error using: https://validator.w3.org/
Thank you in advance
We have checked this out and the issue appears to be with the Loading Style of the CSS as it is deferred. Make sure that you also add the body:not(.no-transition) #wrapper CSS Block from the style.css File in your Above-the-Fold CSS.
This should definitely work fine. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Indeed it's working well now!
Thank you very much
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