page jerks and won't scroll

5 replies · opened Mar 26, 2021

NnoornajMar 26, 2021

Hello, I hope you are well. I am using the one page template and menu but for an event, the privacy and the terms of use I have separate pages. How do I configure the menu for that? If left alone, the menu loads the page but the page will not scroll. I tried removing the class menu-item from li and from the a tag and just adding the style to simulate how the menu looks but this is not working either. Please advise. Thank you!
Best regards.

SSemicolon WebSTAFFMar 27, 2021

Hello,

We have checked out your Website and the Codes. The One Page Menu setup appears to be correct, but there are many some JS Errors on your Page which might be causing this issue. You can check this in your Browser's Developer Console. These errors might be the result of Custom JS Codes on your Page.

Additionally, there are HTML Validation errors on your Page: https://validator.w3.org/nu/?doc=https%3A%2F%2Fwww.wpi-inc.org%2Findex.html .

Consider fixing the above and the issue should automatically resolved. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

NnoornajMar 27, 2021

Hi! Thank you. I have made the corrections to the html and the page validates. However, even after removing the offending javascript: the plugins.min.js, the page still jerks uncontrollably. I did not edit that file. It is as it came with the template. There is an error in the plugins.min.js: TypeError: undefined is not an object (evaluating '$(e).offset().top')
But I don't know what that means and I don't know how to begin addressing it. It is a minimized file with everything on one line. Have you seen this error before? Is there a fix? If not, how can I disable the feature or change the menu to one that allows non scrolling external links? How do I turn the whole thing off. I removed the data-animate="fadeInUp" data-delay references but it still seems to jerk. Please advise. The test files are
https://www.wpi-inc.org/indexcopy.html
https://wpi-inc.org/hbcuforummenuwork.html

Thank you. Best regards.

SSemicolon WebSTAFFMar 28, 2021

Hello,

Can you please provide us with your FTP Access in a Private Reply so that we can check the issue more closely and provide you further assistance with possibly fixing the issue. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

NnoornajApr 5, 2021

Hello! I hope you are well. Sorry, I didn't see your response. I saw the pending notice and didn't think there was anything new. I only saw this as I wanted to post an update to my request.

My updated information is that I think what seems to be happening is that the url is not changing in the browser as you scroll down the page. So the page jerks back to the url that is shown in the browser location bar. That seems to be stuck there and not changing dynamically.

Only thing is the issue may be moot as the client is not satisfied with the single page site. When they had the forum the shortcomings were evident. They want to switch to a multipage version. My inability to get the menu to behave wasn't helpful.

Yes, I can provide the FTP but we may not have to do that if I switch to the multipage format. I will get another license, if they agree with the multipage template. I shouldn't have any problem with that one. Thank you. Take good care, be safe, and have a blessed day!

SSemicolon WebSTAFFApr 7, 2021

Hello,

We understand. However, if you are still planning to go forward with the One-Page Site, do let us know and we will definitely look into this for you.

Meanwhile, do let us know if we can help you with anything else.

Have the same question, or something new?

Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.

Reply on the dashboard