Package Generator not working

3 replies · opened Aug 26, 2020

Jjasonp128Aug 26, 2020

Hi,

I just purchased the standard license on the Envato Marketplace, but when I go to the documentation section of your site the package generator still says that I need to purchase a license to use. Could you please let me know if this is a part of what I purchased? Thanks.

Thanks,
Jason

SSemicolon WebSTAFFAug 26, 2020

Hello,

Apologies about the Inconveniences caused! The sometime occurs due to an API Error at Envato's end.

Please consider trying this again. We have just reset your Account. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Jjasonp128Aug 26, 2020

thank you so much!

SSemicolon WebSTAFFAug 26, 2020

Hello,

Very Happy to Help!

Do let us know if we can help you with anything else.

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