Package Generator - Approx time for a file

3 replies · opened Aug 20, 2020

Tthiagarajan_rAug 20, 2020

Hai.
I'm trying to use Package Generator to generate for a single html file. index-corporate-2.html in my case.
It's been 15mins now. Still the button says Generating..
Any idea how long it should take ideally for this?
Refer to the attached screenshot for ref.

SSemicolon WebSTAFFAug 20, 2020

Hello,

Apologies about the Inconveniences caused!

The Package Generator is pretty fast and usually generates the Package within 2-15 Seconds. There might be a Network Issue. Meanwhile, we have generated the Package for you: https://drive.google.com/file/d/1Kse9KmCH_Fhh1E5OXKdwdx7aK99nv4nt/view?usp=sharing .

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Tthiagarajan_rAug 28, 2020

I have tried at various times. Nothing happens.
Thanks for the gesture though, for generating package for me.
But I need to be able to do it myself. Tried again. and Waiting forever. :(

SSemicolon WebSTAFFAug 29, 2020

Hello,

Apologies about the Inconveniences! We are not sure why this does not work for you as no-one else has reported this issue yet. Would you be kind enough to provide us with the Error Message you are getting in your Browser's Developer Console after clicking on the Generate Button? Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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