Canvas Support

Package Generator

1 reply · opened Jan 10, 2024

Jjoel1198Jan 10, 2024

Hi,

Today, I renewed my Canva support in Themeforest.

I'm trying to use the package generator but it says I don't have support.

Please let me know how to proceed.

SSemicolon WebSTAFFJan 11, 2024

Hello,

Thanks for the Purchase!

  1. Please make sure that the Account you are logged in with is the same you use to Purchase the License.

  2. If you had Logged In before purchasing the License, simply Logout of the Support Forums and then Login again. This will refresh the Licenses and the Package Generator will be automatically activated.

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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