Open pdf on lightbox on mobile

10 replies·opened Mar 8, 2021
D
DolomatsMar 8, 2021

Hello,

I trying to open a PDF on a light box. it dose work on desktop but not on mobile.

https://menupca.paul.ma/test.html

Will you check this out and tell me why it s not working and how to make it work or another alternative it s possible.

Thanks

S
SemiColonWebSTAFFMar 9, 2021

Hello,

We have just checked out your Website on Mobile and the lightbox appears to be working fine for us. Please see attached.

Let us know if we can help you with anything else or if you find any further issues.

D
DolomatsMar 9, 2021

Hi,

Thanks For the Support.
It seems that it dose work on IPhone but not on Android. see video attached.
Any solution?

Thanks

S
SemiColonWebSTAFFMar 11, 2021

Hello,

We have just checked this out on an Android Device and it appears to be working fine for us (see attached video).

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

D
DolomatsMar 11, 2021

Hello,

It work the same for me as show in the video.

but you should click on open and it send u to the acrobat reader app.

I would like that pdf will open on the lightbox directly like it happen on Iphone.

Thanks

S
SemiColonWebSTAFFMar 12, 2021

Hello,

This unfortunately cannot be controlled by us as this is the default behavior of the Browser on Android for PDF Filetypes.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

D
DolomatsMar 12, 2021

Okay I see. Well I thought so but was thinking there is an alternative.

Thanks for the awesome support.

S
SemiColonWebSTAFFMar 13, 2021

Hello,

Very happy to Help!

Unfortunately, this currently cannot be controlled.

Thanks for understanding.

Let us know if we can help you with anything else or if you find any further issues.

D
DolomatsMar 13, 2021

Okay thanks men, Really appreciate the help

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