Canvas Support

Nuovo acquisto. Codice ae483943-270a-4eb5-8688-1795e5f82bc9

1 reply · opened Jul 1, 2022

MMscanferlato1504Jul 1, 2022

Buongiorno. Vorrei sapere perchè per leggere le istruzioni relative al funzionamento del prodotto Canvas devo collegare il mio account Envato a voi e Voi potete avere accesso a tutti i miei dati. L'acquisto è stato regolarmente fatto al prezzo da Voi stabilito, ritengo di avere diritto a leggere le istruzioni senza darvi tutti i miei dati!!!

Per altro autorizzazione che Vi ho dovuto darVi per scrivere questo ticket. Capisco l'esigenza di distinguere fra acquirenti e non, ma ritengo che si possa fare anche senza cederVi in via gratuita tutti dati a me collegati e collegati al mio account Envato.

Grato per una risposta circostanziata.

Distinti saluti

Martino Scanferlato

SSemicolon WebSTAFFJul 2, 2022

Hello,

Thanks for your Patience!

Apologies for the Inconveniences caused! The Documentations are prevented from Public View for any unauthorized usage since there are many users on the Internet who are more inclined towards stealing. Additionally, we assure you that our Documentations do not require any more Information than: Your Username, Email and Canvas Licenses Purchased from your Envato Account. No other Information is required and we do not even have information about your Other Template/Theme Purchases on ThemeForest or any kind of Personal Information. We assure you that your Information is Safe and protected over https://. Additionally, there are Many File Downloads distributed across the Documentation which are protected by the License, which is why an Envato Login is required.

Hope this Help! Thanks for your Understanding. :)

Let us know if we can help you with anything else or if you find any further issues.

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