Not working in dreamweaver

3 replies · opened Jan 27, 2021

77pk2Jan 27, 2021

I have purchased the Canvas package but my dreamweaver keeps hanging, not working, how can i fix this?

SSemicolon WebSTAFFJan 28, 2021

Hello,

Apologies for the Inconveniences caused!

Unfortunately, Canvas currently does not support Dreamweaver explicitly. It seems to be working fine for some users and not for some users. Canvas was not created in Dreamweaver and was not created to be workable in Dreamweaver. We have not been able to detect the possible causes yet but once we find it, we would definitely release an Update.

Additionally, we understand that you are not comfortable working with other Code Editors but we would definitely recommend you to use Sublime Text with LiveReload for better and faster WorkFlow.

Meanwhile, do let us know if we can help you with anything else or if you find any other issues with Canvas.

77pk2Jan 29, 2021

i am disappointed because this was not mentioned in the description!
Many people use Dreamweaver and I feel you are required to include this to avoid misunderstandings. As I have read in the forum there are more people who have this same problem.

Now I have no use for this template, but I did pay.

i would like to get my money back to buy another one

greetings Nora

SSemicolon WebSTAFFJan 29, 2021

Hello,

Apologies for the Inconveniences!

Unfortunately, we do not make Templates to be compatible with Dreamweaver. Less than 0.1% of the Users have enquired about Dreamweaver and also Web Templates are made for the Browsers but not how they work on Web Editors. There are many users for whom Dreamweaver work fine: http://support.semicolonweb.com/forums/topic/adobe-dreamweaver-cc-18-2, so we are not sure what is causing these issues and we guess nobody mentions if a Template works or not in a particular editor. Canvas works fine with all the Editors except just Dreamweaver (which might be because of their settings or syncing functionality, we don't know). We have users that have mentions Dreamweaver Code View works just fine.

So, unfortunately, this is something we do not Support. This is something that is not a Feature of our Template. You can consider contacting Envato Support here: https://help.market.envato.com/hc/en-us/requests/new for further discussions regarding this.

For any other Support related to Canvas, we are always here to help.

Let us know if we can help you with anything else or if you find any further issues.

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