1 reply · opened Oct 3, 2023
Hi there , i have purchased a license and i am just trying to get my head around how i select only the files i need. The package generator seems to be the best way to do that if i am not mistaken but it currently says i need to buy a license even though i am logged in with my envato account and have already bought a license
Hello,
Thanks for the Purchase!
Please make sure that the Account you are logged in with is the same you use to Purchase the License.
If you had Logged In before purchasing the License, simply Logout of the Support Forums and then Login again. This will refresh the Licenses and the Package Generator will be automatically activated.
Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Have the same question, or something new?
Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.
Reply on the dashboard