Not able to submit a form

3 replies · opened Apr 19, 2022

LluckybellaxieApr 19, 2022

Hello!
I tried to use one of the template contact forms, but was unable to submit forms to send emails to my email address. I've changed the email address in form.php, but keep getting a 404 POST error. I've included the live URL in this message, could you please help me with this issue? Thanks a lot!

SSemicolon WebSTAFFApr 21, 2022

Hello,

Thanks for your Patience!

We have checked out your Website and this is a Server Issue. The Form Processor is not executable: https://creative-meerkat-f21cb7.netlify.app/include/form.php and instead it is getting downloaded in the Browser which is why the Form is not getting processed. You will need to make the PHP File executable to make the Form Work.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

LluckybellaxieMay 1, 2022

Thanks! It's my first time to use PHP, can you tell me how I can make the PHP file executable? Do I need to change anything in the form.php file, or since I'm running the website on Chrome, should I change any settings in Chrome?

SSemicolon WebSTAFFMay 2, 2022

Hello,

This issue is related to your Web Servers. It appears that PHP is not installed on your Web Servers which is why it is not working. Simply contact your Web Hosting Provider and they can help you install PHP on your Hosting Servers.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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