33 replies · opened Jan 10, 2021
OK – I’ve unpacked the theme and put it on my demo server. Made absolutely no changes at all. Just uploaded the files. But it’s already started with errors. How to proceed - be very specific with details. I expect a theme just unboxed would be up to date with all neceassyr and updated files. If they are not, please specify step by step.
Hello,
There are no reported issues with Canvas at the moment. Upon checking your Files, it appears that Dreamweaver is auto-compiling SCSS to CSS on your System. The Default style.css File provided with the Package is different than what is on your Demo Website: https://filmproposals.org/canvas-2021/style.css . There are more insights available on this: https://community.adobe.com/t5/dreamweaver/dreamweaver-cc-2018-scss-gt-css-compiler-issue/td-p/9595045?page=1 .
Make sure that your System Softwares/Editor is not interfering with the Default Files to avoid any errors. Additionally, if you are using SCSS Files, make sure that you are using a proper compiler to compile the Files to avoid any issues. Here are more details to properly compile the SCSS Files provided with Canvas: https://getbootstrap.com/docs/4.5/getting-started/build-tools/ .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Yes, do you have a theme that works with DW? The old one did and I'd rather not have to deal with new software when transitioning to a new theme.
Hello,
Apologies for the Inconvenience caused! We do not provide Software specific Support as Canvas is not built keeping Dreamweaver in mind. Codes are always updated to Latest Standards and Codes Practices.
Let us know if we can help you with anything else or if you find any further issues.
Hi – I’m starting to look at switching theme to the new one. When I implemented Canvas, I did not document which templates I started with.
I have two main post types on my site - which html pages from the new version should I start with that are the closest?
https://www.filmproposals.com/10-things-you-must-do-to-attract-film-investors.html (large image header, no sidebar) I think the header image is a slider? The code says “<!-- FULL SCREEN PHOTO
============================================= -->”
https://www.filmproposals.com/indie-filmmaker-tips.html - this is where there is no header image. Just a template image I implemented.
So which 2 html pages do I start with to create my new template?
Thanks.
Hello,
You can simply use this Template - Page Title with Parallax: http://themes.semicolonweb.com/html/canvas/page-title-parallax.html . You can use the First Example using Parallax and disable Parallax in the Second one.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Hi - what's the difference between the slider and the parallax (I'm clueless).
https://filmproposals.org/canvas-2021/aa-page-title-parallax.html (my test page)
http://themes.semicolonweb.com/html/canvas/header-semi-transparent-dark.html
I think I was trying the semi transparant header but it doesn't look the same on the parallax tempate I started with. its like its not covering up the image at the top the way it should. I'm stuck and not sure what to do.
Where do you explain all the column code? It's super confusing . What is mb, md, lg?
col-mb-50
<div class="row col-mb-50">
<div class="col-lg-8">
<div class="row col-mb-50">
<div class="col-md-4">Hello,
The Parallax Image is a Static Image and Slider has a Set of different Images that changes on action or autoplay. For the Semi-Transparent Header to include the Slider Area, add the .include-header Class to the #slider DIV.
The Columns and Grids used are Bootstrap Grid and explained here: https://getbootstrap.com/docs/4.5/layout/grid/ . The .col-mb-* Classes are the Margins associated with the Bootstrap Grid and have been documented here: http://docs.semicolonweb.com/docs/utility-classes/gutters/ .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
I'm confused by this (and my code skills are not up to par):
The Parallax Image is a Static Image and Slider has a Set of different Images that changes on action or autoplay. For the Semi-Transparent Header to include the Slider Area, add the .include-header Class to the #slider DIV.
So on this page
https://filmproposals.org/canvas-2021/aa-page-title-parallax.html (my test page)
I don't see a Slider Area?
This is the template you recommended I start with - and this is what I see:
<!-- Page Title
============================================= -->
<section id="page-title" class="page-title-parallax page-title-dark" style="background-image: url('images/parallax/8.jpg'); background-size: cover; padding: 120px 0;" data-bottom-top="background-position:0px 0px;" data-top-bottom="background-position:0px -300px;">
<div class="container clearfix">
<h1>Page Title Parallax</h1>
<span>A Short Page Title Tagline</span>
<li class="breadcrumb-item">[Home](#)
<li class="breadcrumb-item">[Shortcodes](#)
<li class="breadcrumb-item active" aria-current="page">Page Titles
</div>
</section><!-- #page-title end -->Would you please copy/paste the full code of what I need to replace? It's much easier for me that way and then I don't have to come back and ask again. Thanks.
OK - I've totally screwed up the menu items and the divs/classes/code, etc etc. I'm lost.
Would you please fix the attached template (parallax) for me? The menu should look like my current menu (zc top bar) and use my current search function.
I can fill in the details of the menu but I've totally deleted a div or ul or nav or something. And your original menu was so so so big I got lost and didn't know what to delete. Thank you.
Hello,
Working with Canvas requires Basic Knowledge of HTML/CSS/JS. We Apologize for the Inconveniences, however, we currently do not provide Customization related Support according to the Item Support Policy: https://themeforest.net/page/item_support_policy . You will need to manually code this or Hire a Freelancer to help you out.
This is how your Class Codes should look like for the Parallax Header:
[ch_pre]class="page-title-parallax page-title-dark include-header"[/ch_pre]
This is a Simple Structure for the Menus:
[ch_pre]
[Home](index.html) [Niche Demos](intro.html#section-niche) [One-Page Demos](intro.html#section-onepage)[/ch_pre]
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Yes please PLEASE PLEASE send me some referrals for a person who can do this for me. This is an awful transition and I really need like 30 minutes of support so I can do the other 100 hours of work that needs to be done PLEASE HELP ME!!!!
This is SO HARD!!!!! I do like 10 minutes of work and then I need help again. And I've got 1000s of hours left to deal with.
How do I get the old way of searching back.
Old code:
<!-- Top Search
============================================= -->
<div id="top-search">
<form action="search.html" method="get">
<input type="text" name="q" class="form-control" value="" placeholder="Type & Hit Enter..">
</form>
</div><!-- #top-search end -->
New Code:
<form class="top-search-form" action="search.html" method="get">
<input type="text" name="q" class="form-control" value="" placeholder="Type & Hit Enter.." autocomplete="off">
</form>
<!-- Top Search
============================================= -->
<div id="top-search">
<form action="search.html" method="get">
<input type="text" name="q" class="form-control" value="" placeholder="Type & Hit Enter..">
</form>
</div><!-- #top-search end -->
I just want it to act and look like the way I have it today on filmproposals.com
Thank you.
delete
Hello,
Unfortunately, we currently fully occupied with Customization Services and you will need to use the Freelancer Services Websites in order to get Customization works done.
As we have mentioned earlier, that we are more than happy to Help you with Features available with Canvas, but we currently do not provide Generic HTML/CSS/JS/PHP Support as prior basic knowledge of these languages is required in order to edit the Default Templates provided. This is expected if you are working with any HTML Template available in the world.
Notice that the Top Search Structure has been changed according to the Images attached.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Additionally, we would like to point out that we have already had discussions regarding updates in our email conversations and we had already mentioned that the Upgrade process from v5 to v6 is hectic and will require Expert Help if you are not comfortable editing the codes. Also, we had mentioned that it is better to start with scratch as there are many changes along with our Migration Guide references: http://docs.semicolonweb.com/docs/upgrading-v5-to-v6/migration/ . So we do not recommend upgrading the Codes manually from v5 to v6 if you are not aware of the changes and the lengthy process.
Thanks for Understanding.
I do have basic html css knowledge. But not advanced. Finding developers is almost impossible. Plus it takes 20 hours of my time to find and hire them, give them logins and then teach them about my site. And they usually disappear either during a project or shortly after I find a bug or want a change.
So please help by either providing answers or saving me the $2000 it will cost in my time to find a reliable and knowlegdeable developer. Either option is fine. But neither option is not acceptable, as it's not support.
Thanks.
Hello,
Apologies for the Inconvenience!
Unfortunately, this is something we cannot help with as this is not related to the Template. As we have mentioned numerous times earlier, we are here to help with the inbuilt features of the Templates but not Customizations or Upgrades to the Latest Version. Here is the Item Support Policy: https://themeforest.net/page/item_support_policy .
We have provided you with Support on several of your issues with Code Examples and also minute changes. We have provided you with Explanations on how things work and what it will take to Upgrade to the Latest Version but Our Support does not include making File Changes for you and provide Basic HTML or Bootstrap related Support. We can redirect you to Bootstrap's Documentations and Our Documentations for Topics already explained, but further Customization is your responsibility. Canvas is provided as a Template Package for $16 and you must understand that we can only provide Support for Built-In Features and not for your Custom Codes. And then you are basically asking us to Learn and Understand your Custom Codes first and then make upgrades? Any further Customizations after the Default Codes provided with the Templates are completely your responsibility (can't emphasize this enough). Please understand the Value of Our Time as well. We work hard to design, develop, and bring new features.
You can consider contacting Envato: https://help.market.envato.com/hc/en-us/requests/new regarding this and get a clarification on what's included with Support and what's not.
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
I don't think asking how to get the header to work is customization - I'm asking about YOUR theme and code and you refuse to answer my questions. But fine, I'll find a theme with support. Thanks for making things even more difficult during THE WORST business and personal year of many of our lives. Forcing massive changes and code difficulty on us and providing no reasonable support to do so.
Hello,
We have never refused to provide you with Support!
We had provided you with the Codes to work with the Header. See the Attached Image. This is Customization. No Template would Offer this Customization. We go over and beyond to provide Support to Our Customers.
Check our response times. We have always answered you and have always been transparent with you. You will need to first make up your mind if you would like to Upgrade or not. In the Emails, you mentioned that you would not like to upgrade as you are not looking to spend any more money. And we respected that and provided you with blunt advice.
NOONE is immune to these Difficult Times. We are no exception.
We have never forced these changes. You will need to understand that Softwares goes through transitions and are you saying that we should not make Our Products better? We have changed the Codebase of Canvas after 5 Years! This is an HTML Template and unfortunately, the Upgrade Process has to be manual. The User has the choice if they have to Upgrade or not. Even until now, we provide Our Users with v5.9.1 of Canvas if they still want to develop using that Version. It is your choice if you would like to Upgrade.
We have already mentioned earlier, Customization Support will be $39 per Hour and we will not be able to provide Live Support.
Thanks & Regards.
In my current footer, I have Recent Posts on the right column. I don't recall where I got this formatting on the current theme - where is it on the new one?
https://www.filmproposals.com/
Hello,
You can find this Widget in this Template: http://themes.semicolonweb.com/html/canvas/widgets.html .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Thanks!
Hi - https://filmproposals.org/canvas-2021/aa-page-title-parallax.html
in the bottom right corner, I'm showing recent posts with one of the widgets above. It looks fine in chrome and mobile, but the images are really large in firefox. Any idea how I can fix this?
Also -
https://filmproposals.org/canvas-2021/aa-page-title-parallax.html
https://www.filmproposals.com/10-things-you-must-do-to-attract-film-investors.html
The fonts (H1) look much better on the old template (esp the shadow and size). How do I get them on the new parallax template? Thxs
Hello,
We have just checked out your Page on Windows and MacOS Firefox and it appears to be working fine for us (see Attached). This could be an issue with some Browser Add-Ons if enabled. Also, there are some Invalid HTML Codes (stray end tags): https://validator.w3.org/nu/?doc=https%3A%2F%2Ffilmproposals.org%2Fcanvas-2021%2Faa-page-title-parallax.html which you should consider fixing.
Stylings between 2 versions are different and currently not supported 100% out of the box. You can replace the #page-title Codes from the Old Version to the New Versions. But for the rest of the Customizations, you will have to modify them manually to achieve the look according to your requirements.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
delete
Hi - at the bottom of the pet demo, where it says, "Need Help?" and there's 3 images with text. Where can I find that on the main demo? I want to create that but not use the Pet CSS (font, etc). thanks.
Hello,
Some of the Features/Blocks included with Niche Demos can only be used with them as they have been created especially for them. To use Niche Demo Blocks on your Templates, you will need to copy/paste the HTML and also the CSS Codes from the demos/pet/pet.css File.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Annoying the font on Pet is awful. consider this a request to make that block included on the main template going forward. It's a great way to lay out products and services. Thanks.
Hello,
Thanks for the Feedback regarding the Fonts. We will definitely look into this!
Meanwhile, if you copy the CSS/HTML Codes, this will not affect the Fonts used on the Main Template. The Font will be applied from the Main Template.
Nonetheless, we will make this easier in the Coming Updates and we are already working on Global Blocks which can be used on any Template. Something like the attached file.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
yes blocks like those would be amazing! Great idea.
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