New install, several problems

5 replies · opened Apr 14, 2016

BbdolnikApr 14, 2016

Just installed Canvas and starting to layout new site. Having the following problems...

Dev version of site here... http://dev1.wbparts.com

#1 Top Advert ad.jpg not showing up next to log. Doesn't show in your demo version either for some reason.
#2 Slider controls (next, previous) don't seem to be taking on the colors from colors.css. I've changed hex to blue, and notice these controls are still green.
#3 I'd like to have a search box always visible instead of how the search is now. I found some code you supplied to a comment about this on Themeforest site but it's really ugly looking, doesn't line up, shows little magnifying glasses all over, etc. Is there any way you can help me to get replace the current search method with a regular search box?

Thanks.

BbdolnikApr 15, 2016

Does anyone know how long it usually takes to get a reply, been 24 hours plus for me and nothing?

SSemicolon WebSTAFFApr 15, 2016

Hello,

We usually reply within 12-14 Hours but we really apologize about the Delay in replying to your Ticket.

  1. We can see a Demo Placeholder Image for the Top Advert (also on your Website). You will need to change the Ad Image:

![attachment](images/magazine/ad.jpg)

You can also consider using this Image: https://placeholdit.imgix.net/~text?txtsize=23&txt=720%C3%9790&w=720&h=90 .

  1. There appears to be a Minor Bug in the Code regarding this Element and we will surely fix this in our Next Update. Meanwhile, you can simply find the following CSS Selector in the css/colors.css File:
.owl-carousel .owl-controls .owl-nav [class*=owl-]:hover,

and replace it with:

.owl-carousel .owl-nav [class*=owl-]:hover,
  1. This is Definitely Possible! Please allow us 6-10 Hours so that we can provide you with the Customized Version of the Header with the Normal Search Field. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

BbdolnikApr 18, 2016

Thank you. The reason I wasn't seeing the top ad is because my Ad Blocker Extension in Chrome was blocking it. The colors.css edit worked.

The search box looks good on the file you sent, I will try it on my site in the next day or so.

Thanks again!

SSemicolon WebSTAFFApr 19, 2016

Hello,

Really Glad that it worked out in the End. :)

Really Happy to Help! :) Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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