New install, can't see template

4 replies · opened Jan 1, 2017

ZZnawkJan 1, 2017

Hello,

I have recently purchased the Canvas theme and I've had a look at the documentation. I have carried over the required folders + files mentioned in the documentation into my own project folder. I have replaced the existing HTML codebase of index.html with the code of op-carousel.html, because I would like to work on it, however I haven't changed the index.html file name. I believe I have referenced the CSS files properly, I have also included the onepage.css file into my CSS folder however the result of the webpage either shows nothing at all or simple barebones HTML. The first outcome occurs if I include "../" before the style.css href but if I remove the ".//" then I'll only be able to see the HTML version of the site.

Why does it do this and how would I go about fixing it? Thanks for Reading.

Kind Regards,
Znawk

ZZnawkJan 2, 2017

Hello SemiColonWeb, how long will it take to receive a response for this issue?

Thanks

Kind Regards,
Znawk

SSemicolon WebSTAFFJan 3, 2017

Hello,

Thanks for your Patience! Can you please provide us with a Live URL so that we can point out the exact issue and fix this up for you. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

ZZnawkJan 3, 2017

Hello SemiColonWeb,

Thanks for your response, fortunately I've managed to fix the issue. For those struggling with the same issue it was caused by the JavaScript path being incorrect. By correcting the JS path in your index.html file you will be able to see your page.

Kind Regards,
Znawk

SSemicolon WebSTAFFJan 4, 2017

Hello,

Really Glad that your issue was resolved. Thanks for your Patience.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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