Hi,
It's just come to our attention that emails are not being received from all the contact forms on our website.
Please advise.
Thanks,
M
3 replies · opened Nov 9, 2017
Hi,
It's just come to our attention that emails are not being received from all the contact forms on our website.
Please advise.
Thanks,
M
I've spoken with the hosting company, and they've indicated that this is not working because the from (send) email address must be from the same domain, and not the user's inputted email address.
A hard email from the same domain must be coded in.
If you can assist with this, we would greatly appreciate it!
Hello,
Yes, this is a Restriction followed by some of the Hosting Companies and we will be implementing changes to the Overall Codes to make sure that this is widely accepted. Please consider find the following code in the include/jobs.php File:
$mail->SetFrom( $email , $name );and replace it with:
$mail->SetFrom( $toemail['email'] , $toemail['name'] );OR:
$mail->SetFrom( 'no-reply@your-domain.com' , 'Your Servers' );This should definitely fix the issue. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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