Canvas Support

More of the Same Pages not styled on server

1 reply · opened Apr 11, 2022

AAbelMagwitchApr 11, 2022

I keep going round and round with this problem, I leave it for a few months and get nothing back from support, even though I keep extending it.
I keep uploading my websites and getting the result you can see. I have had Canvas for a couple of years now and I have not successfully used it after many tries. I always check that the files work locally, then they don't when they are on the server.
At the moment there are all the directories, untouched by me and uploaded. There is one index.html file that was index-blog.html

Please help with this problem. I am on the verge of just leaving it alone and moving on.

Abel

SSemicolon WebSTAFFApr 12, 2022

Hello,

Apologies for the Inconveniences caused but we have checked your Support Account and each and every query has been answered by Our Support Team with Solutions.

In case of your Website: https://ha.wellbugger.me/, there are many CSS/JS Files which does not exist on your Servers which is why you are seeing the website unstyled. We have attached an Image to this reply with all the missing files. These issues are not caused by any codes used within Canvas Template but due to non existent files on the Servers. You can check this yourself by opening the Developer Console on your Browser. Please verify that these files are already uploaded to your servers and this issue should be automatically resolved.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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