6 replies · opened Apr 23, 2020
Hi there - in the process of setting up a new site and I use the Modal on Load http://familyofficeinsider.com/
However it affects the automatic scrolling of the banners and I have switched the "Hover" from On to Off
mouseScrollNavigation:"off",
onHoverStop:"off",
Hello,
We have just checked this out and it appears to be working fine for us. Please check this screencast: https://drive.google.com/file/d/1Ufic7RdP8Hw5Mu2_ozoK8lJrPOkwZY2I/view?usp=sharing .
Additionally, you can consider checking out this setting: https://www.themepunch.com/revsliderjquery-doc/additional-javascript-settings/#viewport and turn it off which might be interfering with this behavior.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Thanks for the fast reply but the issue is when you close the Modal down the Slider is paused and will not restart again - your screen cast only showed the Modal open - it's when you close it, the slider stops
Hello,
It did work for us the first time and it works fine for us right now as well: https://drive.google.com/file/d/1cgKd6wo5dIstqxFTG99HGtTdZI-u9T_k/view?usp=sharing . Can you please consider checking this with another device?
Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
All working now not too sure why?
Few questions
Code is ``
If I wanted it to appear after 2secs should it be data-delay="2000" ?
And I've experimented with the delay and timeout but it seems to be very erratic, and with on-load enable cookie does that mean that if it is closed it should not appear again ?
Hello,
Glad the issue was resolved.
Yes to enable a Delay for the Modal to Appear, you will need to use the data-delay Attribute. For 2 Seconds, data-delay="2000", however, we have added a 1500ms of additional delay as an error margin. Also, the Modal Delay starts the countdown only the Page has been completely loaded: $(window).on('load'). You can consider using data-delay="500" if you need it to be exactly 2 seconds without the error margin.
Yes! Adding the .enable-cookie Class prevents the Modal from appearing again.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Thanks again
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