Modal and Popups ups not working

5 replies · opened Aug 5, 2021

LlydonassocAug 5, 2021

I am using a modal on a webpage I am working on. It works great in all modern browsers (Chrome, Firefox, Edge, Safari). However, the modal does not work on Internet explorer 11. I am aware that later this month Explorer will become unsupported by Microsoft (thankfully). However, there may still be a small percentage of users using it. So, as much as it pains me to ask, do you know of a fix to get the modal to appear in Internet Explorer? Thanks for your help.

Just FYI, I tested the modals active on the canvas site in Internet Explorer and they too do not work.
http://themes.semicolonweb.com/html/canvas/modal-popovers.html

SSemicolon WebSTAFFAug 6, 2021

Hello,

Apologies for the Inconveniences caused! Since Canvas is built on Bootstrap 5, IE11 and below are currently not supported as Bootstrap 5 have removed support for this. Bootstrap 4.x still includes Support for IE11, so if you would like, we can send you the Canvas Package that includes Bootstrap 4.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

LlydonassocAug 9, 2021

Thanks for your response and continued support. Could you please send the package that contains bootstrap 4. Thanks and have a good day!

SSemicolon WebSTAFFAug 9, 2021

Hello,

Very Happy to Help! :)

Please provide us with your Gmail/Google Account so that we can give you access to the Files.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SSemicolon WebSTAFFAug 10, 2021

We have already sent the Package to your Email.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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