Menus not working properly on Android

5 replies · opened Feb 21, 2018

KkkboldbisFeb 21, 2018

The menu behaves strangely on Android devices. If a parent menu item contains a link, a single tap will open the submenu but at the same time the browser will start opening the parent item link, so there is no way to study the items in submenu and click on them.

Things I've done so far based on other responses:

-Added the 'on-click' class to the parent menu item.

-Updated to the latest version of the functions.js file

Link to the site:
http://ndstatefair.com/

KkkboldbisMar 1, 2018

So any ideas that could help, semi-colon?

SSemicolon WebSTAFFMar 1, 2018

Hello,

We have just checked out your Website and the issue appears to be with your Customizations. We have noticed that the default Template JS functionalities are not working due to a conflict in the calendar.js File. You can check this on the Developer Console of your Browser.

Please notice that the Menu works fine on Android Devices on the Live Previews: http://themes.semicolonweb.com/html/canvas/v5/intro.html . So fixing the JS conflicts and using the default codes of the Template should automatically fix this issue.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

KkkboldbisMar 15, 2018

We have finally got around to addressing this now that we're closer to being done on the entirety of the site, and we do not have a calendar.js file and it's still not working properly on Android? Thanks for any insight on this you can give.

KkkboldbisFeb 13, 2019

Looking to follow up. You suggested a calendar.js as the problem however to confirm there is no calendar.js script being called. The homepage uses a google embed calendar. Other pages of the site are displaying the same menu issue and they include no calendar at all. Please advise. Thank you.

SSemicolon WebSTAFFFeb 15, 2019

Hello,

Thanks for your Patience!

We have recently released an Update to address this issue. Simply update your Website to the Latest Codes and this should automatically fix the issue.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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