Menu (especially in MegaMenu mode) flashes or drops

4 replies · opened Feb 9, 2018

ZZombiesWithCoffeeFeb 9, 2018

http://themes.semicolonweb.com/html/canvas/v5/intro.html

Using your hosted theme, if I refresh the page, move my cursor over to Shortcodes, the menu pops up.
Then as I quickly move my cursor over the menu to 'Heading Styles' the menu disappears and reappears again!
But it doesn't always re-appear. Some times its gone and I have to start all over.

If I move my cursor over slowly, then the problem does not occur. It's happening to our website as well.
This is happening both on Edge 10 and Chrome for Windows 10.

Can you help?

ZZombiesWithCoffeeFeb 12, 2018

Frankly, I'm unsure why everyone isn't complaining about this. It's extremely annoying and happening on the sample websites.

SSemicolon WebSTAFFFeb 14, 2018

Hello,

Apologies about the Inconveniences caused! We have checked this out and it appears to be working perfectly fine for us. Is it possible to kindly provide us with a Screencast of the Issue so that we can check this further. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

ZZombiesWithCoffeeFeb 15, 2018

Thank you for the response!

It's so obvious to me, that it was really confusing that no one else had complained. I'll ask some of my colleagues if they see it too, and if so, I'll add a screencast of the situation.

SSemicolon WebSTAFFFeb 19, 2018

Hello,

Do let us know if you are still facing any further issues with this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Have the same question, or something new?

Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.

Reply on the dashboard