Media agency doesn't open properly despite good documentation.

3 replies · opened Feb 8, 2021

AadamdprsFeb 8, 2021

Good afternoon,

I am having issues with the media agency niche demo which doesn't open properly despite putting the right files mentioned in the documentation. You will find the list below and image of how it opens (grey HERO section and then messed up fonts etc. so I guess it is some css issue ?).

Thanks for the great template,

Adam

SSemicolon WebSTAFFFeb 8, 2021

Hello,

The issue appears to be related to missing files or incorrect locations. You can check the exact errors related to this in your Browser's Developer Console. Meanwhile, we would suggest using the Package Generator: http://docs.semicolonweb.com/docs/getting-started/installation/ to Generate a Custom Package by only choosing the demo-media-agency.html File. Our Package Generator will sort the Files correctly for you.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

AadamdprsFeb 8, 2021

That was great! Thanks for the outstanding customer service! It does indeed work as planned now and opens correctly! Thanks again and wish you the best.

Adam

SSemicolon WebSTAFFFeb 9, 2021

Hello,

Very Happy to Help! :)

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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