Masonary - sometimes on mobile not working

Hello,

Can you please let us know the Device and Screen Size you are facing this issue on so that we can check into this further. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Hello,

Unfortunately, we do not have the Physical Device but on checking the Grid on Browser Testing, it appears to be working perfectly fine. Please consider adding the following line of code at the bottom of the Page after the js/functions.js JS File Linking:

	jQuery(window).on( 'load', function(){
		setTimeout( function(){
			if( $('.grid-container').hasClass('portfolio-full') ) {
				$('.grid-container.portfolio-full').isotope('layout');
				SEMICOLON.portfolio.portfolioDescMargin();
			}
		}, 1000);
	});

This should fix the issue. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Hello,

Thank You so much for more information and screencast on this. We will run more tests on this and will provide you with a solution shortly. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Hello,

Thanks for your Continued Patience!

Can you please consider adding the code below at the bottom of the Page just after the js/functions.js JS File Linking:

	jQuery(window).on( 'load', function(){
		setTimeout( function(){
			SEMICOLON.portfolio.arrange();
			SEMICOLON.portfolio.portfolioDescMargin();
		}, 1000);
	});

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Hello,

Apologies about the Inconveniences caused and Thanks for Continued Patience with this issue.

We would like to really apologize about the delay in solving this issue for you, however, unfortunately, this is a really unique issue and something that has never been reported before. We would like to assure you that we are continuously working on this and will definitely do our best to fix this for you as early as possible. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Hello,

Thanks for your Continued Patience!

We tried checking this in our Browsers emulating the Screen Width, however, it appeared to be working fine for us. Meanwhile, as we mentioned earlier, we don't have a physical device at the moment for this and considering the Lockdowns at the moment, we wont be getting hands on one anytime soon. Well, it would be great if you can provide us with the FTP Access in a Private Reply and we will definitely try checking this for you by running more tests. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Hello,

Thanks for your Patience!

We will be running tests on your Website shortly.

I don’t understood, nobody in your company doesn’t have any mobile phone to open that page and look what is happening?

This issue does not occur on an iPhone 11 Device which we have with us at the moment.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Hello,

Thanks for your Valuable Patience. Allow us to get back to you within a Few Hours from now.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Hello,

Thanks for your Patience!

We are working on this for a while now but it works perfectly fine with iPhone, iPad Pro and Google Pixel devices. Can you please let us know if you are facing this issue only on your Samsung Device or any other device as well? We apologize about the Delays in resolving this, but the issue appears to be very unique, especially when it works fine here as then it becomes harder to debug. We are still working on this and will keep you updated.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Hello,

Thank You so much for this valuable piece of information. We will be going through more tests on this shortly and will get back to you within 24-48 hours. We apologize about the delays and we really appreciate you continued patience on this.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Hello,

Thanks for your Patience. We have been working on this continuously. So first we will have to determine if the issue is actually within the codes of the Templates and Masonry Functionality provided in the Default Package or due to customization.

Can you please check if you are facing the same issue here as well: http://themes.semicolonweb.com/html/canvas/portfolio-mixed-masonry.html ?

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Hello,

Unfortunately, no. As this is not controlled by us but directly via ThemeForest. Additionally, we are also not sure if the issue is due to the Template Codes as nobody has confirmed this yet and also not confirmed by you for this URL: http://themes.semicolonweb.com/html/canvas/portfolio-mixed-masonry.html .

Let us know if we can help you with anything else.