Maps and email Issues

20 replies · opened Mar 23, 2020

EeduochoaMar 23, 2020

I have done my first one-page html and I have uploaded to my server.
I can not see Google mapas at my web and I can not send emails.
I have done everything that you send at Documentation but nothing....
+Could you give me some help please?

SSemicolon WebSTAFFMar 23, 2020

Hello,

Can you please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

  1. Make sure that you have already added your Google Maps API Keys according to the Instructions provided here: https://developers.google.com/maps/documentation/javascript/get-api-key .

  2. This could be related to a Server Error on your Hosting. A Live URL will help us determine the exact cause.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

EeduochoaMar 24, 2020

Dar team,... I ned to solve this is issue asap.
I have just done what you say but it doesn't work.

Thanks and Best Regards,.

SSemicolon WebSTAFFMar 24, 2020

Hello,

Thanks for your Patience!

We have just checked out your Website and there are still issues on your Page, which you can easily view using your Browser's Developer Console.

  1. For the Google Maps, there appears to be an issue with your API Key:

Geocoding Service: This API project is not authorized to use this API.  For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
  1. For the Form issue, your include/form.php File returns a 500 Internal Server Error: http://www.intechsl.com/1_HTML/include/form.php . This indicates that your Server does not support some PHP functionalities or there is an error in the PHP File while editing the codes. Please consider adding the following code at the very top of your include/form.php File:
error_reporting(E_ALL);

which should display all the possible errors. Please notify us about the Error Message you see, after going through the process above, so that we can provide you with more assistance on this. Additionally, if your Server’s PHP version is less than 5.6, please make sure that you upgrade your Server’s PHP engine to latest version and this issue should be resolved automatically.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

EeduochoaMar 24, 2020

Where is the ID name of the project?
Thanks

SSemicolon WebSTAFFMar 24, 2020

Hello,

You will need to create your own Project using your Google Account. Please make sure that you follow all the instructions here: https://developers.google.com/maps/documentation/javascript/get-api-key and then make sure that you have enabled the Maps JavaScript API, Maps Static API, Geolocation API, Places API and Geocoding API for your API Key. Then simply add your API Key at the bottom of the Page in the JS Script.

This should definitely fix your issue. However, if the error persists, you can check more details in your Browser's Developer Console.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

EeduochoaMar 24, 2020

It's done... thanks!

I see that Google map appears at the Botton of the page...

How could I do to insert it close form Company info?

Best Regards

SSemicolon WebSTAFFMar 24, 2020

Hello,

Apologies about the misunderstanding, but we are not entirely sure about your query. Can you please provide more details or an example of what you are looking for so that we can provide you with more assistance. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

EeduochoaMar 24, 2020

Attached picture of contact-7.html gmap

It appear at every contact page at the Botton of the page...

I would like to know how to insert the map at the are selected with the row (see attach)

Best Regards,

EeduochoaMar 24, 2020

Picture of last email

EeduochoaMar 24, 2020

Picture again

SSemicolon WebSTAFFMar 24, 2020

Hello,

To use this Contact Maps section, you will need to use the entire code as provided in the contact-7.html Template:


	

		
		

			
				Send us an Email
			

			

				

				
				

					
						Name *
						
					

					
						Email *
						
					

					

					
						Phone
						
					

					
						Services
						
							-- Select One --
							Wordpress
							PHP / MySQL
							HTML5 / CSS3
							Graphic Design
						
					

					

					
						Subject *
						
					

					
						Message *
						
					

					
						
					

					
						Send Message
					

					

				

			

		

	

	
	

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

EeduochoaMar 28, 2020

Continuos problem with email (error 500)

IO've add at the top of the form.php___________ error_reporting(E_ALL);

I give you the live URL

http://www.intechsl.com/HTML5/1_intechsl.html

Please some help.

Thanks

SSemicolon WebSTAFFMar 28, 2020

Hello,

This appears to be an issue with your Hosting Servers. Please consider contacting your Web Hosting Provider and ask them for error logs. Additionally, make sure that your Server’s PHP version is updated to the Latest Version and this issue should be resolved automatically.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

EeduochoaApr 1, 2020

Not works..

PHP Server it's updated.
I've included:

<?php
error_reporting(E_ALL);
/*-------------------------------------------------
error_reporting(E_ALL);
Form Processor Plugin

But now I do not know what else do...

This is an url form email:

http://nuevaweb.intechsl.com/1_intechsl.html

Thanks!

SSemicolon WebSTAFFApr 1, 2020

Hello,

We have checked out your Form and the Form appears to be working fine at the moment. We are just received the errors related to the reCaptcha not getting validated. There might be some issues related to this:

  1. The reCaptcha Keys do not match.

  2. The allow_url_fopen Setting in your PHP.ini File is disabled. You will need to enable this to make the reCaptcha work.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

SSemicolon WebSTAFFApr 1, 2020

Hello,

We have already posted replies to your Email Issues here: http://support.semicolonweb.com/forums/topic/maps-and-email-issues/page/2/ . Please consider posting all your Forms and Email related issues on only 1 Support Topic and not a New Topic for better continuity and issue tracking.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

EeduochoaApr 1, 2020

OK,..

Where shoals I find this PHP.ini file?
Best Regards

SSemicolon WebSTAFFApr 1, 2020

Hello,

Usually, the PHP.ini File is found in the /etc/ Folder of your Servers. You can contact your Web Hosting Provider for fixing this for you.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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