Malware detected in Canvas Template

2 replies · opened Apr 4, 2020

NnitsgroupApr 4, 2020

Hi, our network team has detected the malware in Canvas Template hosted at https://dddcovid19.in

Please guide how to resolve it.

SSemicolon WebSTAFFApr 4, 2020

Hello,

Apologies about the Inconveniences but we are really not sure about your claims. This could be related to some other content, software, plugins or previous templates you have used on your Domain or Hosting. Canvas never has or never will have security threats. We thoroughly check our files before publishing them. Have you checked our Live Previews: http://themes.semicolonweb.com/html/canvas/intro.html for the same issue? Additionally, Google does not raise any concerns for Our Website: https://transparencyreport.google.com/safe-browsing/search?url=http:%2F%2Fthemes.semicolonweb.com%2Fhtml%2Fcanvas%2Fintro.html while it does show a warning for your Website: https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fdddcovid19.in%2F . So it is definitely something on your Website that is causing this. Make sure that you check everything thoroughly first. Use a Safe Hosting, remove any unwanted softwares, properly configure the servers. Canvas is not the cause of any Malware on your Website.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

NnitsgroupApr 5, 2020

Thanks for the confirmation.

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