1 reply · opened May 21, 2020
Hi
I have added the Quick Contact code to a page and updated the form.php page to include name and email info.
When I submit I get a response that the form has been successfully submitted ... but I do not receive any submissions in my inbox.
Any help appreciated.
Regards
Rahoul
Hello,
According to the issue you have mentioned, it appears to be an issue with your Server not sending Emails:
Firstly, consider checking your SPAM Folders as the emails might be getting delivered there. If not, please consider contacting your Web Hosting Provider as the Servers might be blocking sending emails from your Servers.
If you are using the PHP mail() Function, make sure the Email Addresses added to the include/form.php File are preferably from the currently used Domain Name where your Files are hosted. Many Hosting Companies enforce this rule to prevent SPAM.
It is Highly Recommended to use SMTP Functionality for Forms as it minimizes the Probability of the Mail Services like Gmail, Yahoo and others to mark your Emails as SPAMs and will always display your Form Responses in the Inbox. Also, it is really easy to Setup Gmail SMTP, simply check the Documentation > Forms Section.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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