6 replies · opened Jul 4, 2020
Hello,
With the latest version, I'm facing this issue where the main section loads behind header first and then slides down. I have taken screenshots from screen recording, please find them attached here. Can you provide a solution?
Thank you for your help
Hello,
This issue was fixed in the Latest Version of Canvas (v6.0.2) released on 17th June. If you are using the Latest Version of Canvas and still facing this issue, please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hey,
I'm using the latest version and still facing this issue. For your reference, I have uploaded a few necessary elements to the live website, you can visit it on http://newco.epizy.com/index.php.
Thanks,
Shanil
Hello,
We have just checked out your Website and there is no jump in the Header or the Content whatsoever. The content appears to be loading as expected without any layout shifts.
Let us know if we can help you with anything else or if you find any further issues.
Hey,
I think you missed something or it happened so quickly you didn't notice. Here I'm attaching a screen recording, please have a look.
Thank you,
Shanil
Hey,
Never mind, I added height attribute to the css of header element and now it loads correctly.
Thank you
Hello,
Make sure that you use the Default Codes from the Latest Version. In HTML, a blank DIV: .header-wrap-clone should be added just after the #header-wrap DIV.
This will definitely fix the issue. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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