Mailchimp - Resource not found

Question

Hello again Canvas Team,

I am having trouble with the Mailchimp integration. I keep getting an error saying "Resource not found."

Here is a link to the page. http://34.204.131.135/vision-download.html

I doubled check the list ID and the API Key and they are both correct. It is also showing up in mailchimp API calls that an attempt is made to connect.

Any idea where I am going wrong?

SemiColonWeb · Accepted Answer

Hello,

We have just checked this out and the Settings are still the same. Make sure that you go to Audience > Choose Current Audience > Manage Audience > Settings and then use the Unique Audience ID. We are using the same on the Demos and appears to be working fine for us.

As a test, consider finding the following code in the include/subscribe.php File:

if( !empty( $merge_vars ) ) { $data['merge_fields'] = $merge_vars; }

and replace it with:

$data['merge_fields'] = $merge_vars;

and then try using the Subscription Form again. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SoBueno · Answer

Hello Canvas Team,

I made the changes to the subscribe.php file but I am still unable to add subscribers to MailChimp.

I doubled check the API key and Unique Audience ID and everything is the same on both ends.

Here is the page I am having trouble with https://cultbranding.com/vision-download

Thank you for your help.

Semicolon Web · Answer

Hello, We have checked out your Subscription Form and the indicates that there is a problem either with the List ID or the API Key. Also, this message is directly from APIs and not from our codes. However, is it possible for you to share your FTP Details or a Sample API Key List ID Combination for …