Mailchimp - "Invalid Resource" error.

6 replies·opened May 16, 2018
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Doucette_DesignMay 16, 2018

Hi I’ve set up my mail chimp account on the subscribe.php by inputting the API + List ID. Whenever I click subscribe for my email list in the footer I get an invalid resource prompt in the upper right. I do get a "Member Exists" error when attempting to add an email address (e.g.pixelpump@gmail.com) that is already subscribed. Please help!

The site in question is - https://www.komondor.fyi/

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Doucette_DesignMay 17, 2018

Beuller?... Beuller?

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Doucette_DesignMay 18, 2018

Anyone?

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Doucette_DesignMay 18, 2018

Hello?

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Doucette_DesignMay 24, 2018

WTF... I actually added 6 months of support specifically to have this question addressed.... PLEASE RESPOND!

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Doucette_DesignMay 25, 2018

This is very disappointing.

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SemiColonWebSTAFFJun 4, 2018

Hello,

We Really Apologize about the Delay in replying to your Support Query!

According the Error Glossary available on Mailchimp's Website: https://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/ , it appears that the issue is related to the Invalid Merge Data in the include/subscribe.php File. It would be great if you can please paste the Contents of your include/subscribe.php File here, so that we can check the codes and provide you with a solution for this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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