Mailchimp - "Invalid Resource" error.

6 replies · opened May 16, 2018

DDoucette_DesignMay 16, 2018

Hi I’ve set up my mail chimp account on the subscribe.php by inputting the API + List ID. Whenever I click subscribe for my email list in the footer I get an invalid resource prompt in the upper right. I do get a "Member Exists" error when attempting to add an email address (e.g.pixelpump@gmail.com) that is already subscribed. Please help!

The site in question is - https://www.komondor.fyi/

DDoucette_DesignMay 17, 2018

Beuller?... Beuller?

DDoucette_DesignMay 18, 2018

Anyone?

DDoucette_DesignMay 18, 2018

Hello?

DDoucette_DesignMay 24, 2018

WTF... I actually added 6 months of support specifically to have this question addressed.... PLEASE RESPOND!

DDoucette_DesignMay 25, 2018

This is very disappointing.

SSemicolon WebSTAFFJun 4, 2018

Hello,

We Really Apologize about the Delay in replying to your Support Query!

According the Error Glossary available on Mailchimp's Website: https://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/ , it appears that the issue is related to the Invalid Merge Data in the include/subscribe.php File. It would be great if you can please paste the Contents of your include/subscribe.php File here, so that we can check the codes and provide you with a solution for this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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